West Palm Beach – Broward – Miami

Privacy, Safety Discretion

No, we specialize exclusively in living care. Our services are designed for active, in-person clients at private residences, venues, or locations.

Booking, Deposits & Payments

 Non-Refundable Deposit: A deposit is required to secure all appointments. This deposit goes directly toward your total service balance.

 Final Payment: The remaining balance is due immediately upon service completion via card, electronic payment, or cash.

 Cancellations & Rescheduling: We require at least 24 to 48 hours’ notice for any cancellations or schedule changes. Late cancellations or no-shows will forfeit their deposit and may be subject to a cancellation fee.

Travel, Parking and Location Access

 Service Area: We service primary zones throughout South Florida. Locations outside our primary travel radius may incur an additional travel fee based on distance/zip code.

 Parking Requirements: Clients are responsible for providing safe, accessible parking.

 Residential / Gated Communities: Please ensure your name is on the gate access list or provide a gate code prior to our arrival.

 Apartments / High-Rises / Hotels: Valet or guest parking fees must be covered by the client. Please inform us in advance if there are stairs, elevator delays, or complex parking situations.

 Travel Delays: South Florida traffic and weather can be unpredictable. If we are running more than 15 minutes late due to severe weather or traffic accidents, we will notify you immediately.

 Arrival, Setup & Grace Period

 Grace Period & Late Arrival: We offer a 10-to-15-minute grace period. Because mobile appointments require strict schedule management, arriving late or not having your space ready may result in a shortened service or a $20+ late fee.

 Ready Space: Please have your designated workspace cleared and ready upon our arrival so we can begin setup right away.

Mobile Workspace and Environmental Rules

To maintain a safe, clean, and salon-quality environment inside your location, we ask that you prepare the following:

 Workspace Requirements:

 A sturdy, flat table and two comfortable chairs.

 Access to a nearby, working electrical outlet.

 Adequate lighting and indoor climate control (A/C).

 Climate & Indoor Setup: Due to South Florida heat, humidity, and airflow requirements for nail products (acrylics, gels, polishes), all services must be conducted indoors in an air-conditioned room. We cannot perform services outdoors, on open patios, or in non-AC spaces.

 Pet & Child Safety: For the safety of your loved ones and our equipment (sharp tools, chemical bottles, lamps), pets and small children must be kept away from the immediate workstation area during the appointment.

Sanitation, Health & Safety

 Nail & Skin Health: We prioritize natural nail health. We cannot apply enhancements or gel over open wounds, severe fungal infections, or compromised nail beds. If a condition is present, the service may be declined or adjusted for safety.

 Sanitation Standards: All non-porous tools are hospital-grade disinfected between every single client, and single-use items (files, buffers) are disposed of after your set.

 Right to Refuse Service: We reserve the right to refuse service or leave an appointment if an environment feels unsafe, hostile, or unhygienic.

Fixes & Nail Care Guarantee

 48-Hour Repair Window: If you experience any lifting, chipping, or breakage within 48 hours of your service due to application issues, please contact us with a picture for a complimentary fix as soon as possible.

 Aftercare: Repairs needed after 48 hours, or damage caused by improper home removal, severe impact, or heavy chemical exposure, will incur a REPAIR FEE.